HOW DO I CHANGE MY ADDRESS ON FILE WITH PPG?

 

HOW DO I ADD OR CHANGE MY CREDIT CARD ON FILE?

 

HOW DO I CHANGE MY DEPOSIT ACCOUNT?

  • Contact PPG Accounting Dept with your new Routing Number and Account Number by calling (503) 850-4604.

 

HOW DO I PAY MY ANNUAL CAP RENEWAL?

  • You will receive an invoice for your annual cap renewal BEFORE your renewal date.  
  • Agents can send a check to the Lake Oswego office (5000 Meadows Rd #150 Lake Oswego, OR 97035). 
  • If you have a commission closing on or around to due date you can have your CAP fee deducted from your commission payout.  
  • If you prefer to pay this fee by a credit card – there is a 3% merchant fee to process, which will be added to your invoice. 

 

WHAT IF I CAN’T PAY MY ANNUAL RENEWAL CAP AT THIS TIME?

  • PPG allows a 7-day grace period for payment. Please confirm your payment details before your Cut-off Date.  After the 7-day grace period, LATE FEES will apply as follows:8-30 Days = $1k Late Fee31-60 Days = $2k Late Fee61+ Days = Move to Split Plan (taking at least one 25% Split Fee that will not count towards the annual fee payment) before you can return to the Annual Plan. 

 

I HAVE ALREADY SIGNED UP FOR THE 75/25 SPLIT PLAN AND WANT TO CHANGE TO THE ANNUAL CAP?

  • You can change to the annual plan any time AFTER at least 1 split has occurred. This will change your contract year to your switched date. 
  • Contact stephanie.curtis@premierepropertygroup.com

 

WHEN ARE MY STATEMENT CHARGES DUE?

  • PPG will send out a statement of your account on the LAST BUSINESS DAY of each month.  These charges are due by the 10th of the next month.  You can pay by check mailed to the Lake Oswego office (5000 Meadows Rd #150 Lake Oswego, OR 97035) to be received by the 10th. 
  • Your card on file be charged AFTER the 10th for any current balances due. 
  • PPG requires all Agents to have a card on file for any monthly charges that may apply. 

 

WHY DOES MY STATEMENT SHOW PAST DUE BALANCES?

  • You may not have a card on file for your account 
  • You received a new card and need to update it with PPG
  • When processing your card, it was declined 
  • Please contact billing@premierepropertygroup.com to get everything up to date

 

HOW DO I GET A COPY OF MY 1099?